Privacy Policy
1
Introduction - Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our commitment
to combine the highest-quality products with the highest level of
integrity in dealing with our clients and partners. The Policy is
designed to assist you in understanding how we collect, use and safeguard
the personal information you provide to us and to assist you in making
informed decisions when using our site and our products and services.
This statement will be continuously assessed against new technologies,
business practices and our customers' needs.
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2
Information We Collect
When you visit our Web site you may provide us with two types of information.
Personal
information you knowingly choose to disclose that is collected on
an individual basis and Web site use information collected on an
aggregate
basis as you and others browse our Web site.
We
use this information solely for purposes of administering our business
activities, for increasing the quality of our web site, and customer
service.
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2.1
Personal Information You Choose to Provide
2.1.1
Credit Card Information
If you choose to purchase products from us, you may need to give
personal information and authorization to obtain information from
various credit services. For example, you may need to provide the
following information:
• Name
• Mailing address
• Email address
• Credit card number
• Home and business phone number
• Other personal information (i.e. brand and model of your
appliance)
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2.1.2
Email Information
We will never distribute or sell your email address. We will never
send out unauthorized advertising material.
We
will only send you email when you:
-
Email
Us
If you choose to correspond further with us through email, we
may retain the content of your email messages together with your
email address and our responses. We provide the same protections
for these electronic communications that we employ in the maintenance
of information received by mail and telephone.
-
Place
An Order
We send confirmations automatically after a successful order and
when the item ships. If there is a problem with the order or the
details you supplied within our ordering process, we will also
contact you.
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2.2
Web Site Use Information
Similar
to other commercial Web sites, our Web site utilizes a standard
technology called “cookies” (see explanation below,
“What Are Cookies?”) and Web server logs to collect
information about how our Web site is used. Information gathered
through cookies and Web server logs may include the date and time
of visits, the pages viewed, time spent at our Web site, and the
Web sites visited just before and just after our Web site. This
information is collected on an aggregate basis. None of this information
is associated with you as an individual.
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2.2.1
What Are Cookies?
Cookies
are a feature of Web browser software that allows Web servers to
recognize the computer used to access a Web site. Cookies are small
pieces of data that are stored by a user’s Web browser on
the user’s hard drive. Cookies can remember what information
a user accesses on one Web page to simplify subsequent interactions
with that Web site by the same user or to use the information to
streamline the user’s transactions on related Web pages.
This makes it easier for a user to move from Web page to Web page
and
to complete commercial transactions over the Internet. Cookies
should make your online experience easier and more personalized.
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2.2.2
How Do We Use Information We Collect from Cookies?
We do not use cookies unless strictly necessary. Cookies are only
assigned when you access our shopping cart in some way, such as
adding a product to our cart or purchasing the products you have
added to our cart.
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2.2.3
How Do We Use Information We Collect from Web Server Logs?
We use Web site browser software tools such as Web server logs
to gather information about our Web site users’ browsing
activities, in order to constantly improve our Web site and better
serve our
customers. This information assists us to design and arrange our
Web pages in the most user-friendly manner and to continually improve
our Web site to better meet the needs of our customers and prospective
customers.
Web
server logs allow us to count how many people visit our Web site
and evaluate our Web site’s visitor capacity. We do not
use these technologies to capture your individual email address
or any
personally identifying information about you.
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2.2.4
Sharing Information with Affiliates and Strategic Partners
We do not have any affiliates or strategic partners and will never
share or distribute any of your personal information.
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3
How Do We Protect Your Information?
3.1
How Do We Secure Information Transmissions?
When you send confidential personal credit card information to us
on our Web site, a secure server software which we have licensed
encrypts all information you input before it is sent to us. The
information is scrambled en route and decoded once it reaches our
Web site. Our secure server is utilizing 128-bit SSL certificates
thereby offering the highest level of encryption or security possible.
You will be offered the chance to verify the SSL certificate at
the check out process; this confirms that the certificate is active
and up to date.
Other
email that you may send to us may not be secure unless we advise
you that security measures will be in place prior to your transmitting
the information. For that reason, we ask that you do not send
confidential information such as Social Security or account numbers
to us through an unsecured email.
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3.2 Information Security
We utilize encryption/security software to safeguard the confidentiality
of personal information we collect from unauthorized access or disclosure
and accidental loss, alteration or destruction.
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3.3
Evaluation of Information Protection Practices
Periodically, our operations and business practices are reviewed
for compliance with corporate policies and procedures governing
the security, confidentiality and quality of our information.
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3.4
Employee Access, Training and Expectations
Our corporate values, ethical standards, policies and practices
are committed to the protection of customer information. In general,
our business practices limit employee access to confidential information,
and limit the use and disclosure of such information to authorized
persons, processes and transactions.
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3.5
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information
that we collect online and maintain in our database by emailing
webmaster@belowcostappliances.com.
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3.6
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales,
Web site traffic patterns and related Web site information to our
affiliates or reputable third parties, but this information will
not include personally identifying data.
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3.7
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in
other words, when we, in good faith, believe that the law requires
it or for the protection of our legal rights.
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3.8
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked
to or from our Web site nor the information or content contained
therein. Often links to other Web sites are provided solely as pointers
to information on topics that may be useful to the users of our
Web site.
Please
remember that when you use a link to go from our Web site to another
Web site, our Privacy Policy is no longer in effect. Your browsing
and interaction on any other Web site, including Web sites which
have a link on our Web site, is subject to that Web site’s
own rules and policies. Please read over those rules and policies
before proceeding.
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4
Your Consent
By using our Web site you consent to our collection and use of your
personal information as described in this Privacy Policy. If we change
our privacy policies and procedures, we will post those changes on
our Web site to keep you aware of what information we collect, how
we use it and under what circumstances we may disclose it.
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